FAQs

Q. How do I know my order is confirmed?

A. Once the order is placed you will get an email notification on your registered mail ID

A. Our representative will get in touch with you for further process

Q. What is order verification? Why is it required?

A. Order verification implies that the order is confirmed and products should be ready for pick up and delivery. It is required for all future sale related.

Q. How do I check the status of my order?

A. You can sign in to the user platform provided to you with your assigned User ID and Password.

Q. Why have I not received my order yet?

A. The orders wont reach you if:

1. The order is cancelled immediately after placing
2. Real time report delays
3. Product unavailable
4. Our tie up came to an end

Q. How much do I get from each sale?

Visit for your payment terms with GERGStore.com. More queries you can write to us at vendors@gergstore.com

Cancellation and Replacement
1. Cancelled products will be returned to you within 15 Working days from the day of cancellation.
2. Cancelled product list and the reason for cancellation will be intimated by GERGStore.com to you.
3. Replacement of product should be made within 7 working days by the VENDOR on acceptance of new purchase Order from GERGStore